Privacy Policy for StudyBase Pro
Effective Date: [15-10-2024 ]
UDYAM RGST. NO: UDYAM-WB-18-0101488 ( India Government)
At StudyBase Pro, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, and products. By using StudyBase Pro, you agree to the terms outlined in this policy.
1. Introduction
StudyBase Pro (“we,” “us,” or “our”) is committed to ensuring that your privacy is protected. This Privacy Policy explains how we handle the personal information we collect about you in connection with your use of our website and services, including but not limited to, our course listings, educational materials, live classes, video courses, and digital products.
2. Information We Collect
We collect the following types of information from users:
a) Personal Information
You Can purchase anytime. No Login is needed. Normally you Buy any Course or Digital products Like VDO course, Audio, PDF et., From our site. When you view on our platform, make purchases Without Sign Up, or with sign up for services, we may collect personal details such as:
- Name
- Email Address
- Contact Number
b) Non-Personal Information
We may collect non-personal information, including:
- Browser type and version
- IP Address
- Pages visited
- Time spent on pages
- Cookies and other tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To register users (both students and tutors) on our platform
- To provide access to courses, live classes, and digital products
- To process transactions and manage billing, payments, and refunds
- To communicate with users, provide customer service, and resolve issues
- To send promotional emails, updates, or special offers (you may opt out at any time)
- To improve our website, products, and services by analyzing user preferences and behavior
- To ensure compliance with legal obligations
4. Payment and Transaction Security
We use secure third-party payment processors to handle transactions. Payment information is encrypted and securely processed to ensure your privacy and protection. StudyBase Pro does not store credit card information on our servers.
5. Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Provide a better user experience by remembering preferences
- Analyze traffic and usage patterns
- Track your shopping cart and streamline the checkout process
You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.
6. Sharing Your Information
We do not sell, trade, or share your personal information with third parties except in the following cases:
- To process payments and deliver products
- To comply with legal requirements or law enforcement requests
- With trusted service providers who assist in operating our website (e.g., web hosting, payment gateways)
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, and accounting obligations.
8. Security Measures
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
9. Student and Tutor Registration
When students or tutors register on our platform, we collect personal information to manage their accounts and provide access to the courses and educational materials available. Tutors may be required to provide additional details, such as qualifications and teaching history.
10. Purchasing Courses and Digital Products
When you purchase a course or digital product from StudyBase Pro, we collect personal and payment information to process the order and deliver the purchased content. Some products may include shipping charges, while others may not, depending on the nature of the product.
11. Refund Policy
Our refund policy applies to purchases ( Terms & Conditions ). If you request a refund, the refund process will be initiated after an inspection of the product or service. If Applicable, Refunds will be processed within 7 business days after the inspection is complete. Please contact us at any time at studybasepro@gmail.com if you have any questions or concerns about refunds.
12. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or the content of these external sites. We encourage users to read the privacy policies of any website they visit from links on StudyBase Pro.
13. User Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your personal data
- Object to the processing of your data for marketing purposes
To exercise any of these rights, please contact us at studybasepro@gmail.com.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: studybasepro@gmail.com
We are committed to resolving any issues related to your privacy and the use of your personal information.
By using our website, you agree to this Privacy Policy and consent to the collection and use of your information as outlined above.
REGERD – Bikash Kumar ( Owner of Studybasepro )
